CTA shares concerns for employees and riders


The Chicago Transit Authority (CTA) continues to serve the City, providing healthcare workers, first responders and others working in essential services and businesses a way to get to and from their jobs. 

They do request other riders to limit their travel on bus and rail lines to essential trips only (e.g. medical appointments, trips to the pharmacy or to essential work locations, etc.).  

"If a trip is not essential, please do not take it," they say. "We thank the hardworking men and women of the CTA for their continued dedication in providing these essential transit services."

The CTA describes its ways of protecting its employees in these ways:

Prior to COVID-19, we already had one of the most rigorous cleaning regimens of any U.S. transit agency – and now, we’re doing even more.  Our rail cars, buses, stations and work facilities are cleaned and disinfected throughout each day, and receive deeper cleanings nightly and on a regular basis. All our cleaning practices and products have been reviewed and approved by CDPH.

Employee protections
Since the beginning of the pandemic, all employees have been provided with proper PPE and we will continue to do so. In line with guidance provided by the CDPH and CDC, we have issued masks, gloves and hand sanitizer, and  also distributed extensive information to all work locations about COVID-19 and the best practices recommended by health experts. 

Limiting close contact
For most CTA employees, the casual contact they have—like the few seconds when a customer pays their fare, or the few moments assisting someone at a fare gate–doesn’t put them at greater risk of infection. Rail operators control trains from an entirely enclosed cab at the front of the train, and rail station attendants are conducting their work out of enclosed kiosks. Bus operators are only assigned vehicles equipped with driver shields, which create a barrier between them and boarding customers.  

Social distancing
We stand fully behind the hardworking men and women of CTA, who continue to perform with professionalism and care, and we join all Chicagoans in appreciation of their efforts.

As we continue to address this ongoing situation, the health of our workers will remain our No. 1 priority.



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