New contactless tap-and-go options for CTA riders

Date: 
10/30/2020
CTAApple

The Chicago Transit Authority (CTA) is taking the Ventra card to a new level for riders with an iPhone or Apple Watch…tap-and-go. This contactless approach for paying fares is available on the CTA system as well as on Pace Suburban Bus (Pace).

“We’re happy to introduce Ventra Card on iPhone and Apple Watch, so customers have an easy, safe way to pay for rides without compromising privacy or security,” said Jennifer Bailey, Apple’s vice president of Apple Pay. “By adding an existing Ventra Card to Apple Wallet or creating a new one, Chicago riders can just tap and ride, and avoid touching readers or vending machines.”  

The Ventra Card* on iPhone and Apple Watch is available through the brand-new Ventra app (blue icon).

It functions in the same way as a plastic Ventra card, allowing customers to add transit value or passes to their cards, set up autoload, utilize pre-tax transit benefits from their employer, manage their Ventra account and more.

Customers can choose to convert their plastic, full fare Ventra Card for use on their Apple devices, or create a new card through the Ventra app, eliminating the need for calling customer service, visiting a machine or ordering a card online.  

"This initiative, in collaboration with Apple, showcases the endless possibilities of public-private sector teamwork and is also in line with our ongoing efforts to slow the spread of COVID-19 with the use of contactless payment options. I am absolutely thrilled that this innovative and cutting-edge investment is being made in our city and look forward to developing even more ways to enhance the travel experience of CTA and Pace riders while keeping them safe,” said Mayor Lori Lightfoot. 

*To add a Ventra transit card to Apple Wallet, customers need the Ventra app downloaded on iPhone 6S, iPhone 6S Plus, iPhone SE (2016) or later running the latest version of iOS, or Apple Watch Series 1 or later running the latest version of watchOS

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